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Let’s Build Something Smarter

Have a project in mind or just a question? We’d love to hear from you.

FAQs

Frequently Asked Questions

Answers to common questions about our services and process.

What services do you offer?

I specialize in web design, UI/UX design, website redesigns, e-commerce websites, landing pages, branding, and website maintenance. My goal is to create user-friendly, high-performing websites that align with your business needs.

Do participants need prior technical, coding, or mathematical backgrounds?

No. Over 75% of our attendees are non-technical public servants, administrative officers, committee clerks, communication specialists, and HR officers. We strip out unnecessary technical jargon and focus on plain-language task instruction, structured prompting techniques, and day-to-day productivity workflows.


Where and how are the training sessions delivered?

We support flexible delivery models:

  • On-Site Immersion: Delivered directly at departmental offices, training academies, or off-site venues with interactive workstations.

  • Secure Virtual Labs: Live instructor-led cohorts hosted over Microsoft Teams or Zoom with cloud-hosted practice environments.


What is the difference between your consulting services and commercial IT vendor implementations?

Commercial IT vendors are incentivised to sell proprietary software licenses, cloud consumption tiers, or rigid platforms. govPrompt is vendor-agnostic. Our consulting services focus on:

  • Assessing operational workflows to determine whether AI is truly required.

  • Evaluating open standards and private cloud configurations to prevent vendor lock-in.


How do you identify which public sector workflows should be automated?

We conduct an on-site Departmental Workflow Automation Audit. We evaluate tasks against four criteria:

  1. Administrative Friction: High-volume, manual, repetitive tasks (e.g., citizen enquiry routing, RFQ compliance checking, gazette indexing).

  2. Data Viability: Availability of structured or digitised records that can ground the model.

  3. Risk Profile: Impact of potential errors on citizens' constitutional rights.

  4. Public Value: Quantifiable hours returned to frontline civil servants and reduced citizen wait times.


What do I need to provide before we start?

Typically, I’ll need your logo, brand guidelines (if available), any written content, images, and details about your business goals. Don’t worry if you don’t have everything—I can help guide you through the process.

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